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Impact of Card Declines

September 18, 2024
By
Alternative Payments

How Pay by Bank Can Reverse the Impact of Card Declines and Recover Lost Revenue

Every transaction counts. But what happens when a customer’s card is declined at checkout? For many businesses, card declines are a significant source of lost revenue and missed opportunities. The frustration felt by both the customer and the merchant can lead to abandoned carts, diminished customer trust, and ultimately, a negative impact on the bottom line. However, there is a solution that can turn these missed opportunities into successful transactions: Pay by Bank. With the help of Alternative Payments’ DPMax solution, businesses can recover revenue lost to card declines and improve the overall customer experience.

The Cost of Card Declines

Card declines are more than just a minor inconvenience—they are a major obstacle to revenue generation. When a customer’s card is declined during the checkout process, the consequences can be far-reaching:

  1. Lost Sales:
    • Every declined card represents a potential sale that doesn’t happen. The customer may choose to abandon the purchase altogether rather than attempt another payment method, resulting in immediate revenue loss for the merchant.
  2. Increased Cart Abandonment:
    • A declined transaction often leads to cart abandonment. Customers may become frustrated or lose confidence in the security of the transaction, causing them to leave the site without completing the purchase.
  3. Damaged Customer Relationships:
    • Frequent card declines can erode customer trust. If a customer experiences multiple declines on your site, they may associate your brand with inconvenience and may be less likely to return for future purchases.
  4. Higher Operational Costs:
    • Handling card declines can increase operational costs due to the need for additional customer service support, processing reattempts, and managing chargebacks.

The cumulative effect of these issues can be significant, especially for businesses that rely heavily on online sales. Fortunately, there is a way to mitigate these challenges and recover lost revenue—through Pay by Bank, supported by Alternative Payments’ DPMax solution.

What Is Pay by Bank?

Pay by Bank is an innovative payment method that allows customers to pay directly from their bank accounts, bypassing traditional card networks entirely. This method leverages Open Banking technology to facilitate secure, real-time payments between customers and merchants. Instead of relying on credit or debit cards, customers simply authorize the payment via their online banking platform, providing a seamless and secure alternative to card payments.

How Pay by Bank Can Reverse the Impact of Card Declines

  1. Eliminating the Risk of Declines:
  • Unlike card transactions, which can be declined for a variety of reasons (such as insufficient funds, expired cards, or issuer restrictions), Pay by Bank transactions are processed directly through the customer’s bank account. This significantly reduces the risk of payment failures and ensures that more transactions are completed successfully.
  1. Enhancing Customer Confidence:
  • By offering Pay by Bank as a payment option, you provide customers with a reliable alternative to cards. Customers who have experienced card declines in the past may prefer the security and simplicity of paying directly from their bank accounts, increasing the likelihood of completed transactions.
  1. Improving the Checkout Experience:
  • Pay by Bank streamlines the checkout process by eliminating the need for customers to enter card details, remember CVV codes, or worry about card expiration dates. This convenience can lead to faster checkouts, reduced friction, and higher conversion rates.
  1. Reducing Cart Abandonment:
  • When customers have multiple payment options, they are less likely to abandon their carts due to payment issues. Pay by Bank offers a simple and secure alternative, which can help reduce cart abandonment rates and recover potentially lost sales.

How DPMax from Alternative Payments Supports Pay by Bank

Alternative Payments’ DPMax solution is designed to seamlessly integrate Pay by Bank into your existing payment infrastructure. Here’s how DPMax can help you recover revenue lost to card declines:

  1. Easy Integration:
  • DPMax offers straightforward integration with your e-commerce platform, allowing you to quickly add Pay by Bank as a payment option. The solution is compatible with a wide range of platforms, ensuring that you can start offering this payment method with minimal disruption to your operations.
  1. Access to Multiple Markets:
  • With DPMax, you can offer Pay by Bank across multiple countries and currencies. This is particularly beneficial for global businesses looking to expand their reach and cater to customers in different regions. By offering a payment method that is popular and trusted in various markets, you can increase your chances of completing more transactions.
  1. Secure and Compliant Payments:
  • DPMax leverages the latest in Open Banking technology to ensure that all Pay by Bank transactions are secure and compliant with regulatory standards. This not only protects your business but also gives customers peace of mind when choosing to pay by bank.
  1. Real-Time Payment Processing:
  • One of the key advantages of Pay by Bank through DPMax is real-time payment processing. This means that payments are confirmed instantly, reducing the time customers have to wait for order confirmation and allowing you to fulfill orders more quickly.
  1. Lower Transaction Costs:
  • Pay by Bank transactions typically involve lower fees than traditional card payments, helping you to reduce overall transaction costs. Over time, this can result in significant savings, especially for businesses that process a high volume of transactions.
  1. Enhanced Customer Support:
  • DPMax offers comprehensive customer support to help you manage Pay by Bank transactions effectively. Whether you need assistance with integration, troubleshooting, or optimizing your payment process, Alternative Payments is there to support your business every step of the way.

Recovering Lost Revenue with Pay by Bank and DPMax

Card declines are a significant challenge for e-commerce businesses, leading to lost revenue, increased cart abandonment, and damaged customer relationships. However, by offering Pay by Bank as a payment option through Alternative Payments’ DPMax solution, you can reverse the impact of these declines and recover lost revenue. Pay by Bank provides a reliable, secure, and convenient alternative to traditional card payments, helping you to improve the checkout experience, reduce cart abandonment, and ultimately boost your bottom line.

If you’re ready to take control of your payment process and recover revenue lost to card declines, consider integrating Pay by Bank with DPMax. Visit AlternativePayments.com to learn more about how our solutions can help your business thrive in today’s competitive e-commerce landscape.

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