Privacy Policy

UAB Alternative Payments, and any of their group companies (together “Alternative Payments” or "we" or “our”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting (the website), you are accepting and consenting to the practices described in this policy.

Information We May Collect From You

We may collect and process the following data about you:

Information you give us.

You may give us information about you for example, when you:

Permission to Handle Funds

- send or receive money, complete a payment or use or request other products or services from us
- submit information to us on applications or other forms and by other means
- uuse or visit our or other online sites (for example, to complete a transaction, manage your accounts, or provide your choices)

The types of personal information we collect and share depend on the product or service you have with us. This information can include, without limitation:

- government identification numbers, such as: driver's license, state identification, passport, visa, Social Security or tax identification number
- name, address, e-mail address, mobile and home telephone number
- account balances and transaction history
- credit and payment history and information

If you give us information on behalf of someone else, you confirm that you have given them the information set out in this policy and that they have given permission for us to use their information as set out in this policy.

Information we collect about you.

With regard to each of your visits to our site we may automatically collect the following information:

- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Geo-Location Information. Some devices allow applications to access real-time location based information (for example GPS). Our applications may collect such information from your device at any time while you download or use our services. We may use this information to optimize your experience.
- Personal and Non-personal information. Personal information is information that can be used to uniquely identify a single person. We also collect non-personal information, or may anonymize personal information in order to make it non-personal. Non-personal information is information that will not allow a specific individual to be identified. You agree that Alternative Payments may collect, store, use, transfer and disclose non-personal information for any purpose; for example, the use of aggregated transactional information for commercial purposes. Under this policy, information collected by cookies and similar technologies are dealt with as non-personal information.

Information we receive from other sources.

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

How We Use The Information

We use information held about you in the following ways:

- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
- to notify you about changes to our service;
- to understand customer requirements, perform analysis and comparisons and to obtain your views on our goods, services and website(s);
- to understand customer requirements, perform analysis and comparisons and to obtain your views on our goods, services and website(s);
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to allow you to participate in interactive features of our service, when you choose to do so;
- to detect and prevent fraud and other potentially illegal activities;
- to keep our site safe and secure;

We may combine the information we receive from other sources with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

How We May Share Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may share your personal information with selected third parties including:

- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimization of our site, although ordinarily only non-personal information is shared.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

- In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
- If Alternative Payments or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or otherwise permitted under law to do so, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Alternative Payments, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud/crime protection and investigation and credit risk reduction.

How We Protect Your Data

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Your data is stored through our data storage, databases and the general Alternative Payments application on a secure server behind a firewall. The data that we collect from you may be transferred to, and stored at, a destination outside the United States or the European Economic Area ("EEA"). It may also be processed by staff operating in other countries who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password or access code which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and you authorize Alternative Payments to act upon instructions and information from any person that enters your user id or password.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Sweden and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in our Privacy Statement at the time of collection. You may choose not to provide any personal information to us, in which case we may be unable to provide services to you.

Accessing and Updating Your Information

You can update or delete certain User information through the Platform. Alternative Payments reserves the right to keep copies of User information for backups, analytics, or to fulfill legal obligations.

Online Activities

We do not honor any Web browser "do not track" signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party websites or online services. In addition, other parties may collect personally identifiable information about your online activities over time and across different websites when you use our website or any of our services.

Children’s Privacy

Our website is not directed at children under the age of 13. Alternative Payments does not knowingly collect or maintain information at our website from persons under the age of 13.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Us

If you have questions or concerns regarding this policy, you may email us at

- Compliance Department
- UAB Alternative Payments
- Mesiniu str. 5
- LT-01133 Vilnius
- Lithuania


We collect and store certain information about you. This information may be provided directly by you, a platform partner, or Alternative Payments may collect it based on your use of the website.

Alternative Payments uses information collected about you in order to meet legal obligations and provide a better service.

We will share personally identifiable information with third parties only to perform our services and in special situations, such as legal investigations and merger. We may also share non-identifiable information with third parties that help us prevent fraud and analyze website activity.

Alternative Payments has taken a number of steps in order to provide an extremely secure service. When we store data on servers in the United States or other jurisdictions, that data is subject to the laws of those jurisdictions.

Our website may be linked to or from third party websites. Alternative Payments is not responsible for the content or privacy practices of websites that are linked to or from our website.

We will not share your information with others beyond what we have described in this Privacy Policy without your permission.

It's easy to change your user information.

Our systems do not respond to web browser “do not track” properties that automatically limit the collection of your online activity.

You may only use Alternative Payments if you are 13 years old or older.

We may change the privacy policy at any time and will notify you here if that happens.

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